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There is a whole list of frequent error codes that a Spectrum cable box frequently shows. This guide results from that research to let you know what you could do when your TV says there is no signal, but your cable box is still on. Enter your Zip Code, and click Go. In typical cases, DMI or DUI is associated with a video interface that needs to negotiate with your TV before displaying. it says check cable signal and in the top left corner it says hdm1? If the cable appears to be damaged, it may need to be replaced. Figured it's not the box so scheduled a tech. Of course, you can try refreshing and retrying every few minutes to ensure that it is not a hardware or signal problem. Spectrum has been a continuously evolving company ever since it launched its services. Get exclusive products deals, updates & the latest news. So he suggests trying to plug it into a different outlet/circuit. However, it is really not as severe as some people assume. All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the system and waited more than 30 seconds several times. E14 is not as common as other error codes on this list. OneForAll remote controls, Optimum Cablevision UR2-CBL-CV04 Remote Buttons, Altice Optimum/Suddenlink remote programming, 076 103 112 004 127 016 043 044 125 120 235 249, 004 363 110 749 387 622 690 031 268 705 494 526, 005 028 043 048 076 096 155 004 051 127 151 153 154 231 236 238 247 252 168 121 514, 070 073 130 144 160 161 004 008 009 034 056 074 091 155 232 233 236 239 245 081 120, 004 363 116 387 749 623 031 501 268 705 236, 198 419 021 251 619 749 081 630 004 387 031 705 268 442 631 363 236 752, 011 004 387 007 749 166 613 031 009 072 010 012 023 075 705 127 143 158 236 238 268 587 363 614 250, 068 350 069 387 749 078 096 100 031 164 168 400 229 026 705 454 604 052 617 687 268 403 457 247, 004 008 024 030 065 070 101 127 160 156 234 236 239 247, 038 001 034 387 083 031 749 195 236 242 199 159 227 581 705 639 210 668 643 533 268 406 701, 004 363 569 387 106 031 112 127 749 247 250 113 598 698 268 637 648 116 638 741 644 705 645 102 647 649 650 086 665 666 143 767 236 284, 070 164 003 387 004 022 749 031 059 060 061 116 063 064 127 363 094 160 056 268 236 333 238 243 205 226 028 138 390 168 035 211 467 077 050 218 431 594 705, 109 024 042 004 040 146 028 232 255 081 200 450 550 658, 070 130 134 040 056 007 019 024 004 182 140 575 717, 080 164 034 190 056 234 236 244 230 248 524 624 607 664 669 801, 070 003 004 024 056 059 060 063 064 127 164 236 238 243, 164 004 387 005 038 218 749 093 031 127 116 070 003 059 236 238 705 243 268 247 363 199 144 206 161 594 773 431 333 629 727 232, 023 025 135 176 004 018 070 183 191 208 214 182 660, 015 024 031 046 086 092 097 224 228 006 110 026 118 119, 160 333 161 144 387 156 065 749 070 031 004 023 024 056 116 074 152 363 232 233 236 238 239 081 268 588 713, 072 073 130 179 180 181 182 216 194 697 696, 192 184 089 185 004 101 127 133 160 105 070 237 239 461 578 655 656 774 775 776 777 778 779 780 781 782 783, 007 053 166 020 387 749 057 031 082 239 657 750 187 268 511 266, 004 007 015 028 030 057 082 094 127 160 238 247 052 164, 251 004 081 019 387 749 684 014 031 028 022 127 236 496 705 692 268 735 363 143 175 308, 001 608 651 085 126 139 236 240 241 602 632 646 652 653 654, 070 003 052 059 060 063 064 127 160 164 044 056 236 238 243 168 121 593, 002 003 004 024 028 043 072 101 127 103 236 238 247 164, 015 101 030 045 007 040 062 142 137 382 703, 004 386 682 031 236 724 603 387 625 675 624, 004 064 164 008 009 019 028 060 061 063 072 074 127 070 236 238 239, 076 036 387 749 221 031 222 276 001 694 690 695 268 101 435. Each digit is separated by a 1 second interval of the "iO" button being turned off. However, I keep running into the message After logging into my account, I tried to go through the remote reset. The "iO" button will blink twice to confirm that the code has been stored. I am on the waiting list for comcast to call me back. Cloudflare Ray ID: 7a28c8119aef542b This usually happens if the input device in question turns off, but the cable box was still turned on in my case. If you have a DVR, Digital Receiver or HD Digital Receiver, or if these steps dont resolve your issues, please contact us so we can help. But it is not far-fetched to say that your box has died, either. Unplug the power cord from the wall and wait for at least 5 minutes. Try switching inputs until you see the TV. What Is Spectrum Code IUC 9000 and How to Fix It? Thats right! On the other hand, a reset reverts almost all settings changes, except the ones the user made, to their defaults. Click the plus symbols to expand the packages for a complete list of channels in that package. I am currently sitting on hold with optimum tech support for the exact same issue. Everything is accessible if you really want to access it but it was easier and far cheaper to just say thanks no thanks to Optimum cable and start streaming TV. I went on line to activate. CUC means Cisco Unity Connection. Web1 Solutions need code for my cable box optimum samaung. It indicates several problems, so making a diagnosis can be tricky sometimes. Calls his supervisor for ideas and the only thing they can figure is that power coming into the box is suspect (fluctuating, whatever). Turn off your TV and wait for a few minutes to turn it back on as well. I just activated the X1 TV cable box on the main tv. I wanted to find out whats up and prevent this from happening ever again. button lights up. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. My cable box keeps showing me boot 6210. This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service! I'm pretty sure that the issue must have been a loose connection in an inaccessible area. Spectrum Cable Box Error Codes & What They Mean #1. Finally, the cable box cannot boot if it is not connected to the coax line. Ending the list of Spectrum cable box error codes, lets conclude with another set of prevalent error codes on the cable box. Step 3: Press the "CBL" button. I'm trying to troubleshoot and reset my cable box. This happens at least once a week!. At least now the box isn't booting up at all so it's gone from an intermittent problem to a full failure, so maybe that's a good thing so they can figure out the issue. I never solved the technical issue, but I solved the problem by "cutting the cord" and going with YouTube TV which has worked wonderfully. The more we know the better we can serve you. Usually, doing this fixes the issue, and you dont have to call a professional or do anything else to the cable box. They often appear simultaneously and have a very similar meaning. If you are witnessing one of these error codes, dont worry. Plug the cord back in and turn the box on. They might ask you to try something else specific to your cable provider, or they might send someone in if they need to. This knowledge will make sure you dont panic the next time your internet starts acting up. Samsung Cable Box smt-c5320 0 Solutions I recently got an SMT C5320 cable box from cablevi Samsung Cable This is communicated to the box via a special frequency which the box automatically scans for when booting up. Invalid password, please complete all fields. GE universal remotes WebThis video instructs how to fix Error VID 4 when trying to view recorded DVR content or ON-Demand content. Out of all the Spectrum cable box error codes, this one is tricky since it indicates several things. Note that the code lists were compiled from multiple sources, so not all codes will work with your remote. This website is using a security service to protect itself from online attacks. Most users, when they see pixelated pictures or low-quality displays, tend to panic. If you wish to control the volume via your Cable Box, follow the steps below: Step 1: Press and hold "CBL" and "SEL" simultaneously for 3 seconds until the "O." Good luck! ----- 0 James_M Posts: 3,923 ADMIN Please refer to Spectrum Receiver Error Codes for more information. Type of box? Thinking of swapping DVR next We have had the same problems off and on for 2 of the smaller boxes we have and it is very frustrating. Spectrum TV pixelated issue is another prevalent complaint. But if it doesnt, move on to the next possible cause and restart your cable box. In simpler words, your cable box will not receive any signals and wont let you operate it. However, it is definitely a popular one. Another one of the common Spectrum cable box error codes is these two. However the Xfinity remote has a red light on the Allpower button. You say that there is no issue with the Internet. The TV should turn on. If you realize that you have made a mistake, change the details immediately and try again. But, before that, do some homework. Hi, I'm Nathan. Sorry to hear that you're having trouble, but I'll do my best to help you. Is this showing on the tv screen or on the box itself? A Finding out the actual code after the 'Manual code search' procedure will save you a lot of time if you ever need to program the remote again. Is there a way to test the power to assess if it's within whatever limits the box is designed to accept (the tech didn't know how to do this)? Our internet has been working fine, no issues whatsoever. But, if it prolongs, it might be a problem. Companies respond better when others are watching. Usually, if one of these codes appears on your screen, it is pretty expected. I'm having the same issue. You can either use the remote, use the switch on the TV or ask the voice assistant if you have one to reboot your TV. You should also look at the coax connector that you have been using to connect the cable box. I went through my cable providers troubleshooting guides and user forums online to find out what works best when fixing a no signal error. To fix the CUC error on the Optimum cable box, you need to factory reset Called support, they couldn't even remotely connect so advised me to swap the box at a store which I did. Typically, it means that your box is trying to download software, and you have to wait. An issue at the wall outlet can easily cause this issue and interrupt your TV viewing experience. The tech support team will either guide you about what you can do or send a professional from their side to see what the issue is. The professional will then visit you to see the cable box in person and guide you appropriately. #8. E208, E211 All you have to do is check for any loose cables or faulty connections. The next thing you can try is to reboot the cable box. WebOptimum Self-Installation and User Guides Find step-by-step instructions on how to set up and use your Internet, TV, and phone service. Also, try to access some other videos and see if it allows you to do that. In this case, your best shot is to reset the entire cable box and start over. WebOptimum cable box error codes Samsung optimum cable box error code vid 139 Optimum cable box cuc code ceejhey22 Level 10 (Genius) 6362 Answers, 210 If none of these steps work out for you, you might need professional help. You can see what channels are included in your cable package on the Midco channel lineups page. Please check the FAQ, it is full of useful information. Log into My Account or register now. Are you able to let us know the make and model (s) of the two cable boxes that are giving you this problem? Sometimes power cycling helps, not always. If the cable appears to be damaged, Since there are quite a few probable causes for the issue, it would be better to get right to troubleshooting instead. It can maybe even mean that your cable provider is experiencing an outage. Select Recovery > Advanced Startup > Restart Now. By understanding what they indicate, you can solve the issue without spending much money or stressing about it. Usually, if one of these codes appears on your screen, it is pretty expected. Contact your cable providers support team and tell them your issue. I've tried the same as the original poster. I have an issue with Optimum too How I'm trying to troubleshoot and reset my cable box. Tell them your issue so they can replace your cable box. If everything looks okay and none of these tips are working, the problem probably lies in the cable box. As part of my weekend R&R, I either watch something on TV or pick out a movie or show I had held off watching. Try rebooting the cable box and wait for the pending update to complete. It might take 15 to 60 minutes, so be patient, dont stress, and get yourself a snack! #3. EC220, E220 Another one of the common Spectrum cable box error codes is these two. They often appear simultaneously and have a very similar meaning. We are taking you to a secure payment website where you can pay your Midco statement. If you still experience issues after trying to active. To troubleshoot this error: This error displays if your cable box is not activated for Midco service. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Reconnect the router to its power source. I didn't hear back after our initial conversation. The reboot process is always the first step, if that did not work, then there is a box failure o Hello, it appears your question is still open. Do you need more help with this? Please note: You have already paid your fees to the site; I'd like Home Blog FAQ Spectrum Cable Box Error Codes. To resolve these errors check this guide. If youre seeing an error code on your TV, check out this list of common codes to help troubleshoot your issue. This occurs every morning. I too received a message saying "we couldn't reach your box. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. The issue continues. I am a bot, and this action was performed automatically. Once you program the remote to control your TV, it will also control the TV's volume and mute functions. But like any other network, even Spectrum has its occasional problems. Optimum Cablevision UR2-CBL-CV04 Remote Buttons (img). Click to reveal Find step-by-step instructions on how to set up and use your Internet, TV, and phone service. This error displays an unauthorized channel messaging, usually meaning youve selected a channel thats not included in your cable TV package. If you have waited long enough and the problem persists, you can contact Spectrum support and ask them for help. Is anyone else having this issue? It briefly shows up when In fact, it is one of the most well-known ones but can be very frustrating since most people dont know how to tackle it. Doing this should resolve the issue in no time! I've been to the optimum store twice today to swap out Samsung boxes with no difference. My cable box remained turned on, but there was no signal coming to the TV. Is there anything to the idea that incoming power could somehow be at fault? Spectrum remote controls Confirm and reassure that you are indeed ordering the correct programming for your receiver. Hello @jofhw69, and others who were having issues with your cable box. If you already subscribe to this channel, check and tighten coax cable connectors to confirm your equipment is properly connected. Switched the coaxial from the modem to the cable box to rule that out. When you experience the issue do you see an error message on your TV screen or an error code? WebThis IP address 157.55.39.54 has been blocked for unusual usage patterns I was informed that there was a problem and i needed to call comcast. Follow the steps below to find out which code is used to control your device: Step 1: Press and hold "TV" and "SEL" simultaneously for 3 seconds until the "O." In simpler laymans words, it means that your cable box either needs to be charged or it is suffering from a technical issue. Guide to using your own router with Optimum, No other ISPs near me? TiVo remote controls This error code is very common with wireless TV boxes. Did you see the link that I provided above . These codes represent some sort of software download problem. Will a cable box successfully boot up if the coax is not hooked up to it, or does it need that signal to properly boot? To fix the 3014 error code: Open Settings and choose Update & Security. After you get back the TV signal, check for issues with your internet. The "iO" button will blink twice. 67.205.112.117 But before you contact a professional, there are some things that you can do. The next step has to be calling a tech back and having them try again I guess. I have the little cable box on the second tv. First confirm this channel is in your cable package. Press the input button on your TV remote to bring up the inputs menu. Power. Spectrum QoS, maximum network coverage, and exceptional speeds are only some of the many things this brand is infamous for. If you have a cordless phone near the TV, shift it to somewhere else. If issues persist or your light isnt solid green after 15 minutes, contact us. This error either means that your cable box is set to a channel not currently in your cable package or that your equipment needs an authorization signal sent to it. The action you just performed triggered the security solution. Internet service is fine. This error is usually due to a signal issue or coaxial cable connected to the wrong port on the cable box. WebThe CUC code on the Cable box represents a signal error. The fix is quite easy and mostly automated. So I go swap it out again because all I can figure is that I got a second bum box. Try connecting the cable box to the coax cable that is hooked up to the cable modem and see if that is booting. 0. My circuit breaker trippes yesterday and when i got everything back to normal This one supports 4K and high bitrate audio as well. He reboots the box and of course this time it boots fine and works normally. This step is in a similar vein to how we restarted your cable box and TV. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Besides, it is actually good for you since successfully downloading the software will ensure that you dont have any problems in the future. If youre still not getting a signal, call up your cable provider. Three digit TV codes for Altice Optimum (Cablevision) UR2-CBL-CV04 (Silver with "iO" button) and UR2-CBL-CV02 remotes. Note that the code lists were compiled from multiple sources, so not all codes will work with your remote. Step 1: Turn on your TV. Step 2: Press and hold "TV" and "SEL" simultaneously for 3 seconds until the "O." button lights up. DirecTV remote controls It might take 15 to 60 minutes, so be patient, dont stress, and get yourself a snack! Philips universal remotes Then, wait for a few minutes to turn it back on. To do this, either use your remote or the power button on the box itself. New install? By go out I mean the box (Samsung) is still on but just get a message on the TV along the lines of "service unavailable". Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Be patient and leave it alone. Box worked fine until last night. Thank you. Disclaimer: This subreddit is not affiliated with Optimum or Altice USA in anyway. Optimum Welcome Guide Samsung & Good ones are expensive, so ask a professional to do it for you if you need to get your cables tested. To reset the TV: Turn off the TV. If both these tricks do not work, that is your cue to contact Spectrum customer service. Your IP: Talk to them about the circumstances you had this issue, and mention the troubleshooting steps youve tried. I'm skeptical but try plugging it into a couple different outlets, doesn't boot up with either (attempts to boot but after a few minutes displaying CVC goes to Err). Try rebooting the cable box and wait for the pending update to complete. Verizon Fios remotes If your cable box uses HDMI, make sure the ends of both connectors are not bent or damaged. We can't get your messages right now. Guide to startup ISPs. Everything You Need to Know. 2023 Midcontinent Communications - All Rights Reserved. All rights reserved. For example, check the content youre trying to access. He checks the incoming signal with his equipment says it's great. You can email the site owner to let them know you were blocked. It's an old house but we are not seeing any issues with other equipment. Step 2: Press and hold "TV" and "SEL" simultaneously for 3 seconds until the "O." RCA universal remotes WebThe problem: Cable box says error code cuc GetHuman6789762 did not yet indicate what Optimum should do to make this right. All you have to do is check for any loose cables or faulty connections. Sometimes, damaged cables can also be a reason behind this error code. So, fixing, readjusting, or replacing these cables makes the error go away. Refreshing the spectrum signals can also resolve the issue. #2. DI Spectrum TV pixelated issue is another prevalent complaint. A No Signal error on your TV lets you know that the TV has stopped receiving signals from whatever input it is on. Issues like Spectrum app errorsand not finding your favorite channels can be frustrating and trigger you to panic. Use either the input button itself or the directional keys and check each input. Replace any damaged cables or wires, including the ones that deliver power to the box and TV. Your IP: Our TVs are mounted on the walls so I have to get a ladder and get to the power strips behind them to reset things. If theres an on-screen error message, refer to our list of common error codes. I tried that and i keep getting disconnected. Step 3: Point the remote at the TV and enter 3-digit codes until the TV turns off. 1998-2023, Daniel Tonks. Ready for faster, custom support? My best guess is that the problem is with the cable signal, it was intermittent, and the tech happened to test it when it was working and therefore didn't detect the issue. The HDMI cords I have still work and the television itself is fine. Hi, @FrustratedInMS, I hope outside of this service issue your day has been a good one. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Explain to them what the issue is and everything else that you have tried to fix it. So trying a reset is a good choice if you couldnt get your TV to work after trying everything else. Any help? The picture suddenly stopped, and my TVs No signal screen popped up. In that case, log into your mobile application or website, open your Spectrum account, and see if your subscriptions are paid for. To fix the no signal issue on the TV when the cable box is on, check all connections between the TV and set-top box. Noticing a blinking or consistent purple light on Spectrum router is not as rare as you might think. Each of these codes represents something in particular. 6 Exciting Upcoming Events and Festivals in the USA. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Lastly, try resetting the router all together. The problem behind these error codes is that your cable box is trying to buy or receive HD programming on an SD receiver or television. When the box powers up it needs to download data from the cable plant. This also can take Since the number one reason for a No signal error is, well, loss of signal, check all connections between the cable box and TV. The error code E14 represents the failure of a receiver startup. Status Code 580 With Digital Adaptors - XFinity G Guest2 Guest Post Apr 8, 2017 #1 I have 2 digital adaptors and one digital box on the 3 TV's. Refreshing the spectrum signals can also resolve the issue. Suppose that solves the issue, great! This discussion has been closed. But if the same error code shows up repeatedly, a receiver startup failure is most likely the diagnosis. This error occurred due to weak or no signal from the cable box. Press question mark to learn the rest of the keyboard shortcuts. Invalid Optimum ID, please complete all fields. If the end feels loose or there is anything unusual about then make sure the tech makes a new connection. What Is Mifi? Hopefully, the entire list above will do precisely that and prepare you to tackle such situations. But before getting stressed and worrying about your money getting wasted, understand what this error code means. First, start by looking at your cables and see if everything is okay. The incoming power to the box wouldn't be causing this, it is a problem with the signal. RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Thanks in advance for your time and for giving us more details. The tech support team will either guide you about what you can do or send a professional from their side to see what the issue is. With a Scientific Atlanta Cable Box, if you used HDMI cables to connect to your TV, you will not be able to control the cable box volume using this Optimum remote. 198.54.123.248 2023 Robot Powered Home |, TV Audio Out Of Sync: How To Fix In Seconds [2021], TV Flashing: How To Ensure It Does Not Happen [2021], How to Get On Demand On DIRECTV in seconds, How to Leave a Voicemail Without Calling Effortlessly. Create an account to follow your favorite communities and start taking part in conversations. About a month ago, cable would go out for a day or two then magically come back. Check to make sure the channel is part of your. If you cant view a channel even with a solid green light, you may be on unauthorized channel not included in your cable package. Click to reveal Three digit TV codes for Altice Optimum (Cablevision) UR2-CBL-CV04 (Silver with "iO" button) and UR2-CBL-CV02 remotes. In straightforward technical terms, it represents a dead battery or memory failure. After you get off the call, and if there is an outage, the best thing you can do is to wait until the service comes back on. I followed the troubleshooting directions, all the cables are connected correctly. Instead, it is a bit more complex and requires professionals to look at it. Do a few gentle yanks on it to see it it is loose. During the restart, choose Troubleshoot > Advanced Options. I keep running into the same issue; my box can't be connected to the service. If you are using a Samsung cable box then you likely have a separate cable modem. If the cables and wires have any flaws, are loosening, or are not properly connected, fix them. For further help on using these codes please visit our message forums. This also what you do if your Digital TV keeps losing signal. DUI, DMI. Unfortunately, isolating the exact problem can be hard, especially for people with little to no knowledge of how these things work. The DI error code appears when there is a program guide update available. Step 5: Press the "TV" button to store the code. It is especially common if you have gotten a new connection and paid a lot of money for it! Optimum.net is compatible with a wide range of browsers. I was watching my samsung We strongly recommend that you upgrade to a more current browser. Another reason your TV is showing No signal is that the input mode your TV is currently on is not the one the cable box is connected to. So, what should you do if your guide needs an update? If the cable box volume does not adjust, you may also need to set the Cable Box's volume control to variable: press the "Settings" button twice to access the 'Full Settings' menu, scroll to 'Audio' and press "SEL", scroll to 'Volume Control' and press "SEL", scroll to 'Variable' and press "SEL". While there can be multiple issues behind this error code, it will be hard for you to diagnose it and solve it at home if you dont have the proper knowledge. I am on the waiting list for comcast to call me back. Then, after a reset, see if you can get a signal from the cable box. Though theyre barely ever serious, these flaws and errors can be very frustrating if you dont understand what they mean. If the issue is occurring on just one TV, check physical connections to the outlet for your cable box, and tighten the coaxial cable if its loose. If not, I would be happy to troubleshoot and see if we can get this resolved or if I'll need to ship out a replacement. First of all, check the wires. Rebooting wouldn't fix it, but I'd walk in the next day and the box would say "turn on" and it would be fine for awhile. This model contains a total of 30 IR codes. It won't go off. I now have the 340 error code on my second tv. Check the ports and clean out any dust or dirt in them with a dry microfiber cloth or an earbud. This error is usually due to a signal issue or coaxial cable connected to the wrong port on the cable box. The Serial Number for HD Digital Adapter equipment will begin with EVY or EVW. As mentioned before, it can be tricky for people to manage on their own. Try connecting the cable box to the coax cable that is hooked up to the cable Plug the cord back in and turn the box on. You can do both of these sets of steps at the same time. Then, try rebooting the modem and the router. For a list of helpful threads please check the sidebar (may need to use old.reddit.com interface), Press J to jump to the feed. Example: 1 blink, 3 blinks and 8 blinks with an interval of 1 second of "iO" button being turned off indicates the code number 138. Step 2: Press the "INFO" button. This database features a collection of regular and discrete infrared remote control codes prepared in Pronto hex format. When its successful, a solid, green light appears on the equipment front.