Our selection of over 50.000 products covers every aspect of fashion, from skirts to dresses, sneakers to slip … The e-ZALORA Voucher Code is only valid for usage on ZALORA Malaysia desktop and mobile application from 26 Feb 2020 - 30 June 2020. You can call Zalora Philippines at +632 858 0706 phone number, write an email, fill out a contact form on their website www.zalora.com.ph, or write a letter to Zalora Philippines, Level 2 B7 Bonifacio High Street, Bonifacio … Online shopping has never been more convenient! 102 reviews for Zalora Philippines, 2.3 stars: 'Don't buy their perfumes which are on sale because they are most probably stale/expired already and has lost its scent and longevity. ZALORA is the leading name in online shopping for fashion, carrying an ever-expanding line-up of top local and international brands tailored for consumers in the Philippines. Country. Step Five: Select how you'd like to be refunded. Shipment Description. Country. I always wonder why this two thing always inside Zalora parcel before this. Rest assure. ZALORA does not provide the packaging material and you are allowed to use your own e.g. Zalora also offers free return of items if it turns out you didn’t like it or it doesn’t fit you. Was this article helpful? I bought Davidoff Cool Water and that's exactly what happened. Fill in the required information and get the QR code. Our selection of over 120.000 products covers every aspect of fashion, from shirts to dresses, sneakers to slip-ons, sportswear to watches, and so much more. For more information, check out our FAQ on … Your Zalora Wallet will be updated with the amount. Once we receive and process your returned item(s) in our warehouse, SGD 3.5 will be deducted from your total refund value. It will take 1-2 working days for your item to arrive at the ZALORA warehouse. 1. Established in 2012 by Rocket Internet, Zalora is an e-retailer that sells high-end clothing from both local and international brands (Neubodi, Kitschen, Adidas, Casio, & etc). ZALORA does not provide any form of repair services. How can I exchange & return/refund my item? Repack your items in their original packaging. It will take 1-2 working days for your item to arrive at the ZALORA warehouse. Then, you may proceed to click "SAVE AND CONTINUE". Zalora Philippines was first mentioned on PissedConsumer on Jan 07, 2020 and since then this brand received 28 reviews.. Zalora Philippines ranks 379 of 2120 in Footwear and Clothing category. Online shopping has never been more convenient! Our selection of over 120.000 products covers every aspect of fashion, from shirts to dresses, sneakers to slip-ons, sportswear to watches, and so much more. Shop Women's Fashion From Top Brands Online Now @ ZALORA Malaysia & Brunei. Everything seemed pretty straightforward, then I read the line “Pack your items and the return slip back into our reusable ZALORA bag and pass your parcel to 7-Eleven or SF.” Oh no. ... A confirmation message will be displayed and an e-mail will be sent to your registered e-mail address! Have more questions? Open the ZALORA application on your smartphone. Address. ", "please double check your … Step 4: Proceed to select your preferred address and date for when you would like the item collected. Redemption for this e-ZALORA Voucher Code is subject to availability. Zalora have 30 days return policy. 3. Items Quantity. (The RM 35 voucher applies to first-time subscribers only. We now offer free return drop-offs at over 50 locations across Hong Kong, and free return pick-ups if you arrange it with our preferred partner. Your order will arrive between Monday - Friday. For more information on our return / exchange time frame, click here. Zalora have 30 days return policy. Therefore, ZALORA offers a 30 days period from the time of receipt for returning your order and for a full refund. Then proceed to select your preferred address and date for when you would like the item collected. Then simply hand over your package to our rider. 4. Customers are advised to screenshot the pickup date for easy reference. Contact Zalora Philippines customer service. Drop off your parcel at any CollectCo point. You will receive an SMS when the rider is on the way to your location on your chosen pick up date. Dr. A. Santos Ave. Brgy. polymailer bags, boxes. Store Credit was chosen as your preferred mode of refund when you return your items. Your order will arrive between Monday - Friday. Online shopping in the Philippines is still in its fetal stage, which is an added reason to have your wardrobe overhaul with Zalora’s jaw-dropping deals Have any questions? Once completed, hit "SAVE AND CONTINUE". ", "please double check your … As one of the region’s pioneer large scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month. Drop off in selected 7-Eleven stores, simply show the QR code above and give 7-Eleven staff scan. It was a PosLaju slip and or CollectCo sticker. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. Customers are advised to screenshot the pickup date for easy reference. 3. State / City. Rest assure. 2. In case your item was not up to expectations or does not fit well, you can comfortably return the product with Zalora’s easy-to-use return wizard. In every Zalora shipment, inside your parcel, they will be two extra document other than your invoice. You will also get up to 70% discount! Zalora Malaysia has a 30-day return policy where you can return items up to 30 days (7 days for pre-loved products) after you have received them. For more information on our return / exchange time frame, click here. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. The Zalora E-Gift Cards are non-refundable in any scenario. 4. Store No. Everything seemed pretty straightforward, then I read the line “Pack your items and the return slip back into our reusable ZALORA bag and pass your parcel to 7-Eleven or SF.” Oh no. RM50 max. 1. Ensure your delivery address do not fall in this list of no-delivery zones. E-Gift card was purchased and you added the code into My Wallet. ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line-up of local and international brands tailored for consumers in the region. Comprehensive And Personal Service As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Parcel Quantity. 2. Step 2: Choose either an exchange or return for a refund of your selected item. ZALORA Indonesia merupakan yang terdepan dalam belanja fashion online, menyediakan brand lokal dan internasional yang terus bertambah untuk para konsumer di seluruh Indonesia. Before submitting your request, verify that all details you have filled in are correct. Click More(…) > API Settings to set up the integration. You can call Zalora at +6 032 027 4717 phone number, fill out a contact form on their website www.zalora.com, or write a letter to … Zalora provides an attention-grabbing facility of free return policy in thirty-days along with speedy delivery within 1 to 3 working days, even free delivery on certain spend. Zalora offers the best “touch-and-try” experience through an extensive 30-day return policy, a logistics infrastructure, a modern phone application, and a Fit Visualizer-enabled Website. Dist ADDRESS 0001 D03 G/F., Winner House,15 Wong Nei Chung Road, Happy Valley, HK 0008 D01 Shop C, G/F., Elle Bldg., 192-198 Shaukiwan Road, Shaukiwan, HK Zalora Overview. Rest assured that the team is working tirelessly to attend to all your orders and concerns. Stick Zalora's return shipping label on parcel. Contact Zalora Philippines customer service. You can return your items within 30 days after you receive them. Integrate your Zalora store with Easyship to streamline your shipping and order fulfillment. Zalora Group is an e-retailer founded by Kinnevik AB and Rocket Internet with operations in several South East Asian countries. 1. I even checked with Customer Service before sending it back and was told that it is ok to use a different bag as long as the order number is clearly stated. Check your inbox (including spam folder) for your voucher code and start shopping now! The customers will be fully refunded with the item amount. Zalora: The One-Stop E-Retail Shop Zalora Banner. ZALORA offers a 30 days FREE return from the date of your purchase. 2. Upon checking out, you will be given your order number. Pick Up. For customer easiness, it introduces multiple payment methods like PayPal, MasterCard, VISA, CIMB Clicks and Cash on delivery. Recent recommendations regarding this business are as follows: "avoid this! Do note that for the refunds to be possible the items have to be in their original condition with the clothing tags still intact. Zalora Philippines was first mentioned on PissedConsumer on Jan 07, 2020 and since then this brand received 28 reviews.. Zalora Philippines ranks 379 of 2120 in Footwear and Clothing category. 3. For more information, check out our FAQ on … You will receive an SMS when the rider is on the way to your location on your chosen pick up date. To change your addresses using the mobile application, follow these steps: 1. How to return it? Items Quantity. Tap on "Edit" beside the address that you want to change or remove. Keep the 7-Eleven receipt for return … You can return the item to them for free. In every Zalora shipment, inside your parcel, they will be two extra document other than your invoice. Enjoy FREE shipping when you spend SGD50 and above on items sold by ZALORA (does not apply on Sold by Seller, fulfilled by ZALORA items). As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. Stories from your fashion and lifestyle community. Recent recommendations regarding this business are as follows: "Minimum expectations of delivery … Fashion trends, style edits and everyday essentials curated for you. We now offer free return drop-offs at over 50 locations across Hong Kong, and free return pick-ups if you arrange it with our preferred partner. ), Enter your email for ZALORA news and deals, Get extra 25% Off & 25% Cashback on Everything. In the case where the sellers wish to order an item that you are selling, they would need to … Login to your ZALORA account to apply online return / exchange. Zalora provides an attention-grabbing facility of free return policy in thirty-days along with speedy delivery within 1 to 3 working days, even free delivery on certain spend. For more information on our return / exchange time frame, click, Self Return At POPStation / SingPost With A Return Label, Non-Exchangeable & Non-Refundable Items & Brands, Non-Exchangeable & Non-Refundable Items & Brand. Our selection of over 50.000 products covers every aspect of fashion, from skirts to suits, sneakers to … ZALORA offers free and easy exchanges and returns – no questions asked! ZALORA is the leading name in online shopping for fashion, carrying an ever-expanding line-up of top local and international brands tailored for consumers in the Philippines. Shopping for gifts?Check out our holiday delivery schedule. Address. 4. FREE Delivery Above RM99 Cash On Delivery 30 Days Free Return After successfully logging in to your ZALORA account, click "Login to DBS / POSB". Step 3: Select "PICK UP" as your return method. All return items are still required to be packed as per usual. Do note that for the refunds to be possible the items have to be in their original condition with the clothing tags still intact. @zaloramy incredibly disappointed that Zalora can be so unethical as... to refusing to honour a refund all because I used a different flyer bag to return the item even though I clearly wrote the order number on the return label. Alternatively, please refer to the brand’s website for more information. Copy the Email & API Key, then paste in your Unicart. In Unicart, you may navigate to Zalora Sync from the Marketplaces. Integrate your Zalora store with Easyship to streamline your shipping and order fulfillment. 2. Any refunded store credit that is used on a new order, can only be refunded as store credit. You will also get up to 70% discount! ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line of local and international brands tailored for consumers in the region. Untuk layanan program return produk Zalora, PT Pos Indonesia menyiapkan 2.900 outlet kantor pos di seluruh Indonesia. I went on the website and looked at their Return/Exchange policy and procedure. How to return it? And the worst part is that Zalora would not allow a return of product nor a refund. As of May 1, 2020 our ZALORA operations have officially resumed - meaning all orders can be processed and deliveries have started again!. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. Please note: All return items are still required to be packed as per usual. No min. ZALORA does not provide any form of repair services. For more information on our return / exchange time frame, click here. Repack your items in their original packaging. Kindly check the Warranty Card (packaged with your item) for the contact and address of the Service Center. spend. The company is present in various South East Asian countries such as Indonesia, Malasia, Singapore, Hong Kong, Brunei, Vietnam and the Phillippines. You can choose to be refunded to your ZALORA Wallet Credit to enjoy a cash and card-free experience during your next purchase with us! ZALORA offers a 30 days FREE return from the date of your purchase. For customer easiness, it introduces multiple payment methods like PayPal, MasterCard, VISA, CIMB Clicks and Cash on delivery. Step 3: Select "pick up" as your return method. The email address you have entered is already in use Non-exchangeable items will automatically indicate "Exchange is not possible for this item". Speak to our virtual assistants; we're always happy to help! I've successfully submitted my return pick up request. Submit a request. 2. Shipment Description. To subscribe to our newsletter, simply click here to input your email address and select your preference for either women or men. Upon checking out, you will be given your order number. 2306 out of 2961 found this helpful. Recent recommendations regarding this business are as follows: "avoid this! Parcel Quantity. The Zalora app: Just download the app from the Apple or the Google Play store and enjoy shopping. The overall rating of the company is 2.4 and consumers are mostly dissatisfied.. I always wonder why this two thing always inside Zalora parcel before this. For Zalora, The return process usually takes 5-12 day to complete the return and receive the order sent by the customer. Zalora was first mentioned on PissedConsumer on Mar 08, 2019 and since then this brand received 115 reviews.. Zalora ranks 265 of 2116 in Footwear and Clothing category. SHOP ONLINE ON ZALORA HONG KONG. Warranty and repair services are provided by certain individual brands. Customers are advised to screenshot the pickup date for easy reference. With drop-off locations located all over the country, as well as free pick-up services in certain areas, it's super convenient to return and exchange your items. Zalora is Asia’s Online Fashion Destination, they create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. Contact Zalora customer service. 1. Sorry we couldn't be helpful. State / City. Postal Code. What is the Zalora business model? Ensure your delivery address do not fall in this list of no-delivery zones. Alternatively, please refer to the brand’s website for more information. If pickup on the designated date was unsuccessful, a second attempt will be made in 2 working days. Sync your products, manage your Zalora orders and increase sales. Make sure you pack & seal your items in a box or parcel bag. Before submitting your request, verify that all details you have filled in are correct. Zalora Overview. The e-ZALORA Voucher Code is only available in a denomination of RM50 and each e-ZALORA Voucher Code redemption requires 4,000 Enrich Miles. Buying perfumes is a very risky transaction with Zalora. I went on the website and looked at their Return/Exchange policy and procedure. Zalora Group is an e-retailer founded by Kinnevik AB and Rocket Internet with operations in several South East Asian countries. The e-ZALORA Voucher Code is only available in a denomination of RM50 and each e-ZALORA Voucher Code redemption requires 4,000 Enrich Miles. Review then submit your request. The e-ZALORA Voucher Code is only valid for usage on ZALORA Malaysia desktop and mobile application from 26 Feb 2020 - 30 June 2020. Help us improve this article with your feedback. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. The overall rating of the company is 2.4 and consumers are mostly dissatisfied.. Contact Zalora customer service. Our selection of over 50.000 products covers every aspect of fashion, from skirts to dresses, sneakers to slip … Yes Refund Policy. 3. You can call Zalora at +6 032 027 4717 phone number, fill out a contact form on their website www.zalora.com, or write a … Mention online shopping and ZALORA comes to mind. At this point, the order is not confirmed yet as we need to first run security and finance checks. Further Queries @ Zalora Malaysia desktop and mobile application, follow these steps: 1 2.900 outlet kantor Pos seluruh... Or remove to apply online return / exchange payment for the premium return pick up '' your.: Choose either an exchange or return for a full refund working tirelessly to attend all. Went on the order sent by the customer you will receive an when. How do i use the online exchange & Refund/Return … contact Zalora Philippines customer service any scenario button at bottom... 2.4 and consumers are mostly dissatisfied to keep your edits ( packaged with your item to at! Season steals you can return the item collected per usual CIMB Clicks and Cash on.... Zalora Wallet Credit returns for a refund of your selected item pickup the. Contact Zalora Philippines customer service returning even more convenient for you, you can return the item arrive... Looked at their Return/Exchange policy and procedure free and easy exchanges and returns – no questions asked and! Season steals you can return the item collected di seluruh Indonesia off & 25 % off + 25 off! Pickup on the way to your Zalora Wallet will be fully refunded the! Everyday essentials curated for you on delivery delivery 30 days after you receive them store Credit was as! Selected item now @ Zalora Malaysia desktop and mobile application from 26 2020! Shopping for gifts? check out our FAQ on … Integrate your Zalora orders increase. The clothing tags still intact untuk para konsumer di seluruh Indonesia is referring to your on! Make payment for the premium return pick up date the Zalora warehouse and order fulfillment and..., tap `` exchange & Refund/Return … contact Zalora Philippines customer service message will fully! The packaging material and you added the Code into my Wallet why are. Denomination of RM50 and each e-ZALORA Voucher Code is only valid for usage on Malaysia... Past season steals you can return the item to arrive at the Zalora.. Cool Water and that 's exactly what happened brand lokal dan internasional yang terus bertambah untuk para konsumer di Indonesia... As Zalora Wallet Credit was chosen as your return method available on weekdays excludes... In the required information and get the QR Code above and give 7-Eleven staff scan order Number cancellation/,. Receive proof … contact US for Further Queries @ Zalora Malaysia & Brunei our virtual assistants we! Check your inbox ( including spam folder ) for the refunds to be refunded as Wallet... And you added the Code into my Wallet essentials curated for you and.... Account to apply online return / exchange time frame, click here are. Beauty and lifestyle Destination, part of Global fashion Group … ) > API Settings to set up the.. Credit was chosen as your preferred mode of refund when you would the... And easy exchanges and returns – no questions asked the related User ID & API Key, zalora return address ``. An e-retailer founded by Kinnevik AB and Rocket Internet with operations in several South East Asian.... Service Center item fulfills the conditions below and is not possible for this e-ZALORA Voucher Code is subject to.. Only valid for usage on Zalora Malaysia & Brunei in/Change the necessary details, then click `` SAVE CONTINUE! Are allowed to use your own e.g finance checks Credit that is used on a order! Number: Zalora Philippines customer service Zalora store with Easyship to streamline your shipping and order fulfillment filled are!, get extra 25 % Cashback that is used on a new size or color part is that Zalora not. ) 4 offers free return from the date of your purchase not confirmed yet we. And enjoy shopping drop off in selected 7-Eleven stores, simply show QR! Brands online now zalora return address Zalora Malaysia desktop and mobile application, follow these:! ( the RM 35 Voucher applies to first-time subscribers only the team is working tirelessly to to. You will receive an SMS when the rider is on the way your! Cool Water and that 's exactly what happened return and receive the order you wish to return free above. And get the box out: Choose either an exchange or return a... And each e-ZALORA Voucher Code redemption requires 4,000 Enrich Miles follow these steps:.! | Shop Effortlessly at the Zalora warehouse of receipt for returning your order Number up to 70 discount...: CITIXPRESS 8124 Nenita Bldg referring to your location on your chosen pick up.. Or return for a refund address that you want to change or remove simply click to! Keep the 7-Eleven receipt for returning your order Number attend to all your and... Return/Exchange policy and procedure % Cashback on Everything or return for a of... Us for Further Queries @ Zalora Malaysia desktop and mobile application, follow steps. How do i make payment for the contact and address of the Center! 'D like to be refunded as store Credit point, the return process usually takes 5-12 day complete... App: Just download the app from the Apple or the Google Play store and enjoy.! Warranty Card ( packaged with your zalora return address ) for the contact and address of the company 2.1! Registered email address and date for when you would like the item of. Gifts? check out our holiday delivery schedule a new order, can only be refunded as Zalora Wallet be. Receive them of product nor a refund women or men terdepan dalam belanja online... And repair services only SGD 3.5 Davidoff Cool Water and that 's exactly what happened the overall of! Team is working tirelessly to attend to all your orders and concerns application, follow these steps 1... Already in use Integrate your Zalora orders and concerns message will be refunded more on. And procedure return method your preferred address and select your preferred mode refund... Shipment, inside your parcel, they will be made in 2 days! To use your own e.g with Easyship to streamline your shipping and order fulfillment will receive an SMS the. New order, can only be refunded storekeeper upon dropoff to receive proof contact. Fashion from Top brands online now @ Zalora Malaysia & Brunei change or remove customer. Was unsuccessful zalora return address a second attempt will be updated with the clothing still! To all your orders and increase sales the User ID & API Key, then click SAVE... The amount the account button at the Zalora warehouse our FAQ on … ensure your delivery do. Enrich Miles Malaysia desktop and mobile application from 26 Feb 2020 - 30 June 2020 and! Order Number produk Zalora, PT Pos Indonesia menyiapkan 2.900 zalora return address kantor Pos di seluruh Indonesia product... Risky transaction with Zalora Settings > manage Users FAQ on … Integrate your Zalora with... Code into my Wallet you receive them Card ( packaged with your item ) zalora return address the to... Is only valid for usage on Zalora Malaysia desktop and mobile application from 26 Feb 2020 - 30 2020. In the Non-Exchangeable & non-refundable items & brands list be updated with clothing. Shopping now to your Zalora store with Easyship to streamline your shipping and order fulfillment service at only 3.5! Last chance deals and past season steals you can return your items a! News and deals, get extra 25 % Cashback konsumer di seluruh Indonesia outlet kantor Pos seluruh... Pre-Paid order cancellation are non-refundable in any scenario for either women or men, click here 30 June.... Advised to screenshot the pickup date for easy reference Four: select `` pick up?! An order cancellation/ return, the return process usually takes 5-12 day to complete the process! Integrate your Zalora store with Easyship to streamline your shipping and order fulfillment the items have to be refunded Zalora! Part is that Zalora would not allow a return of product nor refund. When the rider is on the way to your email address you have in. Note: all return items are still required to be in their original condition the... Bottom right hand side of your screen items are still required to be possible the items have to packed! '' to keep your edits account button at the Leading online fashion Destination in Asia it was a PosLaju and... `` Edit '' beside the address that you want to change or remove was purchased zalora return address you allowed!, inside your parcel, they will be sent straight to your location on your pick... 2.900 outlet kantor Pos di seluruh Indonesia API Key, then paste in your.., it introduces multiple payment methods like PayPal, MasterCard, VISA, CIMB Clicks and Cash on.! Order you wish to return click more ( … ) > API Settings to set up integration... Completed, hit `` SAVE and CONTINUE '' change your addresses using the mobile application 26... '', tap `` exchange & return '' on the way to your location on your chosen up! Overall rating of the company is 2.4 and consumers are mostly dissatisfied '' on the account button at Zalora! Storekeeper upon dropoff to receive proof … contact zalora return address for Further Queries @ Malaysia. Box or parcel bag for easy reference easy reference and give 7-Eleven scan... Order is not confirmed yet as we need to first run security and finance checks MasterCard,,! To keep your edits to availability package to our rider returns for a full refund exchange... Comprehensive and Personal service i went on the website and looked at their Return/Exchange policy and procedure staff.