They got me too. Have you had any luck with your fight against these crooks? One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. Assuming youre determined to go the Do-It-Yourself course, realize that it will probably be a long and troublesome interaction. The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. Youre not the only one wanting to ditch their Sunset Group timeshare. My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . Sunset Groups ratings and reviews reflect all of these issues and complaints. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. All it says is "access to services". She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. They request upfront fees for their services from the get-go. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. It's a lie. There have been several class-action lawsuits filed against Sunset Group in recent years. They refuse. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. Ripoff Report | Sunset Group complaints, reviews, scams, lawsuits and Menu. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. I would be very interested in a class action lawsuit also. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. The city last year disqualified the group originally selected by the Community Redevelopment Agency (CRA) board to run . Im praying one day there will be a law suit against them. Sunset Lounge lawsuit heads to court while venue continues to sit empty And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. Our thought was this would be a great time to sell this timeshare and get a very generous price for it. Please help! Thanks. It has now been almost 5 months and I am losing faith they will ever pay me back. This review was chosen algorithmically as the most valued customer feedback. In short, the rule requires the . Sunset Solutions Group consumer reviews, complaints, customer service. Greetings from Earl in Fredericton A fast Google search will load several past timeshare exit scams that you educate yourself on. 6. 2. The Better Business Bureau is a great way to check if a company is reputable. The Sunset Group is a scam. How to Get Rid of Cancun Palace Resorts Timeshare? How To Cancel Royal Holiday Club Timeshare? Promotoria Sunset Group Timeshare Owners Lawsuit Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. Consulting. Beware of timeshare scams in Mexico! My husband and I were scammed also. I insisted that they email me the properties that are offering n the package as destinations. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. There have been a few lawsuits Sunset Group has been involved in. They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. a complaint VS. Sunset . The first thing you need to watch out for is the timeshare sales pitch. Or you can fill out or form on the right side of the page. Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. However, it turned out to be more of a great rip off since everything they told us was a lie. I wanted a cancellation and return of my money. Search Close. they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. Sunset Group, Resort Management Review - Ripoff Report Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. Our goal is to make it simpler for you to explore your options. We did so and provided proof of our claim. We received our "free trip" tickets but ended up not even using them because departure times and actual trips were so limited compared to what they showed us at the airport. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. ALEXIS MILLER VS SUNSET AUTOMOTIVE GROUP INC - UniCourt Get Rid of Timeshare Inherited from Parents? has a reference to a class action law suit filed in 2017 Same thing happened to us. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. You also have the option to opt-out of these cookies. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. Remember at first she said she was trying to sell her vacation as an employee. What a lead in! Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. What a rip off and that's before considering the "membership fee" which varied but I had them down to $4000 for 10 years. Timeshare exit companies attempt to absolve you of your timeshare contract by talking with the resort on your behalf. I actually thought we had a decent price, and wanted the deal to work. MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. Ripoff Report | The Sunset Group -The Royal Review - Cancun, Mexico Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. We then informed Mr. Hernandez of our intention to exercise our rights under Mexican law and cancel our contract. (By the way when we returned to Fisherman's the next year, no improvements to the property were noticed) We paid our timeshare off and now just see the maintenance fees increasing every year. She added that the package is a great value, that it is transferable, and has no expiration date. Sunset World Resorts & Vacation Experiences - Sunset Fishermans Village Time Share - Rip-Off. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. then they wanted to combine 2 contracts in 2018 into one and sell us more perks. They promise you everything and deliver NOTHING! The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. My credit score got dinged by 150 pts slowly climbing back up. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. Of course they refused. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. If anyone has information on contacts I would appreciate the info. The whole thing is a rip off as far as I can tell and very stressful for anyone. this is a site in teh USA who says they files a case. After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. I wish I had done some research about them. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. They still refused to let me leave with a copy of the unsigned contract to review with an attorney. Historical Court Records (more than 50 years old). That proved to me they were lying about the value of the "product". If the plaintiff loses the case, no one is compensated. . Of course they continue to respond with the "we are not interested at this time" for the past 2 years. However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. Can You Get Rid of an Escondido Towers Timeshare? Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. How To Get Out of a Grand Solmar Timeshare? 2. We did not buy the all-inclusive. Hopefully USA will read all of these issues; FBI please help . Well! SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! 15 Steps on How to Cancel a Timeshare Contract? Write a review Sign in. We will not pay anymore maintenance fees and will not return to any Sunset Property. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. Complaint / Review: Marketing 4 Sunset Group - Lied and Deceived Family They said that they needed some business write offs for their firm. Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. There are other, more reputable companies out there that can help you cancel your timeshare contract. Sunset Lounge lawsuit heads to court while venue continues to sit empty. That was enough though. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. Signed, How to get rid of a Mayan Palace Timeshare? This is designed to make it easier for people to get out of their contracts and make better choices in the future. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. [email protected], We are also victims of Sunset Group. 4. Please repost. Sunset Group is a SCAM! - Cancun Forum - Tripadvisor These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. I acknowledge that this consent may only be revoked by email notification to [email protected]. He said they will process my deposit refund. Menu. It does not guarantee any level of quality of the room. We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. The company I also know as The Sunset Group . Possibly the attorney General also! I was scammed in May 2018. How To Cancel Holiday Inn Club Vacations Timeshare? Never spoke to them before. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. That night I googled them and saw a lot of bad reviews about them . Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). Always do your own due diligence and research any company youre considering doing business with. i wonder is there is a law firm willing to undertake one? if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. Info on Sunset Resorts, Cancun & Playa del Carmen They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. Same issues here, please let me know if you found solutions or atty, or any lawsuit. - [email protected]. I wanted to share this with anyone that might be planning a vacation to Cancun because I do not want you to be a victim as well. We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). Sunset Properties Group - Real Estate Agent in Charlotte, NC - Zillow www.sunsetscam.com I looked at the internet those properties and added up the costs if bought separately as needed. Assuming somebody offers you an astounding arrangement on a timeshare bundle or persuades you that you can get a good deal on a specific help, theres a big possibility that they are lying and are simply attempting to get cash from you. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . My wife and I had a bad experience with them also. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? If youve been a victim of wrongdoing by a company like Sunset Group, continue reading to learn more about what you can and should do to protect your rights and get compensated for your losses. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. this is a forum with more complaints made to royal elite: If youre thinking about purchasing a Sunset Group timeshare, we recommend you do your due diligence in researching their reputation. Is there any legal action being taken against the Sunset Group? I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. How to Get Out of a Palace Resorts Timeshare? After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. They are Unethical, dishonest and should be put out of business. It was very overwhelming and confusing. If youre thinking about purchasing a Sunset Group timeshare, you should be aware of all of these complaints and issues. Please be aware of these types of schemes. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. For other owners who have a timeshare with a different company, the good news is most developers do offer an exit program of their own. But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. It does not say what "services" are. Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. We wanted to leave several times, telling them that we were not interested but they wouldn't back off! All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file But they lied about everything. Sunset World Resorts & Vacation Experiences - Complaints Board Anita Rigoni of US. The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. This website uses cookies to improve your experience while you navigate through the website. I have evidence showing the lies and how Sunset promotes its memberhsip. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. Some of the lies: Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. Cant wait for a law suit. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. How to Get Rid of Garza Blanca Timeshare ? We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. How To Get Out of a Diamond Resorts Timeshare? so we just put down a deposit and told that we have 5 days to cancel. Any updates on this? The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. I live in Australia. Average Cost to Get Out of Your Timeshare? I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. Hello I was scammed too. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. In addition to these serious issues, other problems noted, included: We finally were contacted by a person named Rosalia Silva Campos. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. 1. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. I politely declined the offer. As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. If youre set on going the DIY route, know that it will likely be a long and difficult process. File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. If someone wants to make a discussion forum and share information, contact me Its crucial that you learn how to identify a scam so can safeguard yourself and your finances in the future. It is part of the Sunset World Company. sunset group / fraud and dishonest. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. Can You Get Rid of a Sunset Group Timeshare? Guide 2023 We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. I am okay to take the 'hit' with collections, but did you make any more payments? Lawsuit Seeks To Overturn Trump Administration's 'SUNSET Rule - NPR The above comments confirmed my suspicion of a potential scam. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. Instead of waiting around thinking the solution will present itself to you. We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. I have been trying for months to speak with someone on the phone. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. But the contract actually lists only 7 months out of the year that we are allowed to use our "week". I was in suspense. Sunset Solutions Group Response Apr 23, 2020. FRAUD (charge #2) - Pg. However, there are a few options available if you want to get out of your contract. I did talk to the Tourist Police & a couple of quasi-consumer agencies the next time I was in Mexico, but everyone was extremely not helpful. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. They accepted this and said they would process the paper work and credit our accounts. There is nothing stated in the contract This category only includes cookies that ensures basic functionalities and security features of the website. 2. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. Please contact me at [email protected].
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