Check our FAQ. Event Attendance Information: Covid-19 Disclaimer. A fan of Janet Jackson sued Live Nation and a resale ticketing site, Vivid Seats, in California after a protracted delay to one of her tours. I purchased Ron White tickets to Soaring Eagle Casino on Aug 30th, due to Covid, they canceled. A spokesman for Vivid Seats says the company has been making refunds for canceled shows. Using the Website. Purchased tickets for an event that was cancelled due to COVID19. Vivid sent me an email that I didn't open right away and I missed my opportunity for a cash refund because I didn't respond to the email within 7 days of them sending it. Vivid seats refused to refund for an event that was postponed due to Covid 19. 1:20-cv-02486, in the U.S. District Court for the Northern District of Illinois. Find Daddy Issues tickets at Vivid Seats. Wrong seats, refuses refund. SCENE points will be reimbursed for any portion of the ticket purchased with SCENE points. Technician's Assistant: What Operating System (OS) are you running on your computer or device? The spokesman said refunds are being paid to customers who have requested a full refund … Christopher Booth. 39. Vo picked the refund, but weeks went by and Vo says Vivid Seats asked for more time. 25% SERVICE FEES. Begin planning your next live comedy experience by checking out our updated list of No Refunds tour dates. Live Nation Entertainment Inc., its subsidiary Ticketmaster Entertainment Inc., and Vivid Seats LLC were hit with suits in the Northern District of Illinois for failing to issue full refunds for shows canceled due to the coronavirus. The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. Rather than trying to call Vivid Seats we recommend you tell us what issue you are having and then possibly contact them via phone. How much is the kids tickets for universal soul circus in Houston Tx and how much are they for adults . Vivid Seats sent an email advising that they were giving us credit but if we wanted a refund we had to contact them within 7 days. Vivid Seats immediately offered Vo a 120% voucher or a full refund of $1,200 he spent on tickets. Strength in numbers! Join a Free Coronavirus Failure to Refund Class Action Lawsuit Investigation. Originally they said i would be refunded in 2-4 weeks. Before contacting them, items GetHuman4926059 may need: Order number, Name on Account, Email on account, Event name and time, Phone number on account, … This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. General Information 14. Share on Facebook Share on Twitter Share on Linked In Share by Email. Vivid Seats’ wellpublicized 100% Buyer Guarantee was clear as day- : Vivid Seats promised that “you will be refunded for a cancelledevent.” 40. When the refund never came, i called back and they said i was not eligible for a refund and i would only receive a credit for future purchase. Vivid Seats was first mentioned on PissedConsumer on Aug 20, 2011 and since then this brand received 1586 reviews.. To further complicate things my bank issued all members new chip debit cards and even if they offer a refund how do I talk to someone to get it mailed in the form of a paper check. Latest Question. Total scam. Share. Follow Ted Oberg on Facebook , Twitter and Instagram . For events that Vivid Seats Knowledge Base. Recent recommendations regarding this business are as follows: "stay the *** away from theses rip offs go directly to the venue and buy from … DO NOT DEAL WITH VIVID SEATS THEY ARE A DECEPTIVE CO NFL Game Attendance Information. Capital one investigated and since they did deliver the tickets they coudnot issue mea credit I am appealing this decesion. Ticketmaster Questions . The insurance I had purchased through Vivid Seats also refused to pay out. In the event a show is cancelled and not rescheduled, Vivid Seats will contact all purchasers and issue a refund, as per Vivid Seats terms and conditions. Please have your order number ready. I was concerned about getting a refund for tickets we purchased for a show that was cancelled. Universal soul circus. The comedy stylings of No Refunds will have you rolling in aisles and you can order your comedy tickets today with Vivid Seats. Browse or search articles to find answers to your questions. How do I get a refund from Vivid Seats? Daddy Issues tour schedule and Daddy Issues ticket information. But neither Vivid Seats nor StubHub is giving cash refunds for postponed concerts, as long as there is a future date on the calendar. Vivid Seats is giving customers a choice: they can get a refund on their ticket price for any canceled or postponed event, or they can get a voucher good for 120% of the value of the ticket. Shopping for Tickets 11. What is Vivid Seats? In total, Vivid Seats has 1 phone … 2 months ago . Continue surfing free trials, beating parking tickets, suing robocallers for cash, and more. Refund. Vivid seats deceitful business. Clearly a scam that goes against their refund … So on Nov. 23, her husband emailed SOS photos of the three tickets and her credit card statement, which included the entries “Vivid Seats Cher” and … For urgent issues related to events in the next 24 hours, our customer service agents are available 8:00 am – 12:00 am CST. Information regarding the coronavirus impact. What is the 100% Buyer Guarantee? Vivid seats sucks. Or do you know of another way they could issue my refund? First: share to improve GetHuman4926059's odds. Vivid Seats is a Chicago-based company located in the West Loop. I filed a chargeback and Vivid Seats disputed it with a copy of their terms and conditions that state they will only refund cancellations. He and his family paid $560 for tickets on Vivid Seats, but he got a notification the game had been canceled on April 30. Vivid seats then took advantage of this waiting period to tell customers they have a 7 day window to reach out for a full cash refund. According to several news outlets including classaction.org, topclassactions.com, news.bloomberglaw.com, and a few others, Vivid Seats is currently undergoing an investigation and a class action lawsuit has been filed against the company for refusing to issue refunds to three of its customers by the names of Janel Dranes, Lucy Sousa, and… Share. See all 14 articles. Companies respond better when others are watching. Vivid is holding over $1,000.00 of my money indefinitely pending a reschedule of this event – likely a year away at least. Compare Ticketmaster vs Vivid Seats . Website. Vivid Seats — Michael Buble’ tickets. Verified Reviewer . The company changed the FAQ Policy for refunds at the bottom of their page that explained customers are to receive a full refund for all cancelled events. DO NOT USE VIVID SEATS. The only thing they offered me was a vivid seats gift card for the cost of the fees i paid I told them to forget I have since reported them to better business. GetHuman4926059's Refund or cancel order issue with Vivid Seats from June 2020. 1.4 (10 reviews) 1.6 (832 reviews) Reviewer's quote. Vivid seats is taking advantage of the pandemic and cancelled concerts due to the pandemic. Call toll-free: 833.228.5143; International: 925.206.3066; For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form. Vivid Seats stated that, “[i]f an event is canceled with no rescheduled date, you are naturally entitled to a full refund of the purchase price, including delivery charges. Reply. You've already flagged this Tay 7 reviews. Common problems addressed by the customer care unit that answers calls to +1 800-501-9983 include Technical support, Refund or cancel order, Track order, Issue with order, Recover account and other customer service issues. I understand Vivid seats refund policy however these seem to be special circumstances due to the Covid-19 pandemic I am... Read full review . Vivid Seats told Turn to Ted it was an oversight, and that Tuan's refund got lost in the system. The Vivid Seats Refund Class Action Lawsuit is Timothy Nellis, et al. Comedy lovers never regret attending No Refunds shows. I am having issues with Vivid Seats too. The Policy now alludes to a compensation of some sort, usually in the form of store credit. A couple of days later, the event was cancelled so I reopened the dispute using their own evidence. Oct 31, 2020. Vivid Seats lets you search for tickets by date, venue, city, price, quantity and seat location. Concert postponed due to civid-19, 10 months out from a weekend date to a mid week date. Help with my Vivid Seats issue. You can easily come across affordable No Refunds comedy tickets on VividSeats.com. Useful. Thomas said Vivid told her much the same thing when she called the company several weeks ago. Vivid Seats is using the postponed loophole to deny my refund request. v. Vivid Seats, et al., Case No. It has racked up more than 900 complaints with the Better Business Bureau for everything from billing problems to … Vivid Seats reviews (www.vividseats.com): 6 tickets bought and sold for same date and time and they say I listed 2 wrong. Vivid Seats ranks 21 of 193 in Tickets category. Online Chat Issue. 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